Standard delivery: £4.50 (3-4 days, may take longer during busy times)

1st class delivery 1-3 days: £6.50
Free delivery over £100

Please email Pollyshop123@yahoo.com to enquire about international delivery.



We have a 30-day return policy, if the item is returned within 14 days of purchase you are eligible for store credit, exchange or a refund. If returned after 14 days you will be issued with store credit. All returns postage will be paid by the customer.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at Pollyshop123@yahoo.com. If your return is accepted, we’ll send instructions on how and where to send your package. 


post back to 

Polly, 4 Chalybeate St, Aberystwyth, Ceredigion, Wales, SY23 1HS


Gift Vouchers

There are two types of gift vouchers available on our website, an online only gift voucher and in-store only gift voucher. Please ensure you have read through the product description carefully and select your preferred gift card. 

If you select an in-store gift card it will be posted out to you from our shop in Aberystwyth with a seasonal card and a handwritten note. Should you want to include a personalised message please add this to the 'Special instruction' text box in the your shopping cart. Card design may vary.

For online only gift cards please click here.

For in-store only gift cards please click here



If you have any queries about our independent women's clothes shop, the independent British clothing brands we stock or anything else related to Polly Aberystwyth then please get in touch.

If you would like to contact us, using the form on the contact us page or use our handy 'chat with us!' button in the bottom right corner and we will get back to you as soon as possible.

Alternatively, please feel free to visit us at any of our three shops in Aberystwyth or give us a ring! 

2 Chalybeate Street, Aberystwyth, Ceredigion SY23 1HS (01970) 358173

4 Chalybeate Street, Aberystwyth, Ceredigion SY23 1HS (01970) 636636

6 Owain Glyndwr Square, Aberystwyth, Ceredigion SY23 2ND (01970) 630940